Can the bot detect the user's language automatically?

Yes, the bot detects the language from the first message or browser settings and switches automatically.

How is GDPR compliance ensured for the chatbot?

Conversation data is stored in European infrastructure, users are informed about data processing, and the right to deletion is implemented.

Do you integrate the bot with European helpdesk systems?

Yes, we work with Zendesk, Intercom, Freshdesk and other popular systems.

Chatbot Development in Prague

We build chatbots for Prague-based companies: multilingual customer support, request handling, communication automation. GDPR compliance and European standards.

Prague's tourism industry communicates with guests from dozens of countries in their own language. EMEA offices handle requests from across Europe. Fintech companies answer user questions around the clock. Doing all of this manually with a support team is expensive and slow.

We develop multilingual bots that speak to customers in their language: Czech, English, German, French and others. GDPR-compliant storage of conversation data. Integration with your CRM and helpdesk systems.

How we build your chatbot

Scenario analysis
we define tasks, languages and communication channels
Dialogue design
conversation logic built for multilingual use
Development
a bot supporting multiple languages and integrated with your systems
Launch
testing on real scenarios and deployment on the required channels

Tourism
supporting tourists from different countries in their native language
Fintech
automating answers to common product and security questions
EMEA offices
a single entry point for customer requests across Europe
E-commerce
customer support for Czech and international markets
Startups
scalable user support without growing headcount
Pharma
information bots within medical content restrictions