Does the bot understand Czech language with diacritics?

Yes. We configure the language model with support for all Czech characters (č, ř, š, ž, ů) and correct understanding of Czech morphology. We test on real dialogs.

Is conversation data stored in the EU?

Yes. GDPR requires storing personal data in the EU. ÚOOÚ actively audits this — Czech user data remains in European infrastructure.

Can the bot track Zásilkovna packages?

Yes. We integrate Zásilkovna API — the user provides an order or package number, the bot returns the current delivery status.

Chatbot Development in Czech Republic

We develop chatbots for Czech businesses. AI assistants in Czech language, GDPR per ÚOOÚ standards, integration with Czech audience platforms.

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Chatbot Development in Brno
We build chatbots for Brno companies: technical user support, request processing, corporate bots for IT and manufacturing companies.
02 / 04
Chatbot Development in Ostrava
We build chatbots for Ostrava companies: multilingual customer support for Czech, Polish and Slovak clients, automation of logistics queries, corporate bots.
03 / 04
Chatbots in Plzeň
We develop chatbots for Plzeň companies in Czech and German. Automatic answers to typical client questions — 24/7, without days off.
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Chatbot Development in Prague
We build chatbots for Prague-based companies: multilingual customer support, request handling, communication automation. GDPR compliance and European standards.

Czech consumers expect quick answers — and are not willing to wait. A chatbot in Czech available 24/7 reduces support load and increases conversions. The bot must sound Czech — incorrect grammar or an accent is immediately noticed by native speakers.

We develop chatbots with an understanding of Czech context: Czech language with correct morphology and diacritics, GDPR-compliant chat storage per ÚOOÚ requirements, integration with WhatsApp, Messenger, and Czech business platforms. A bot that Czech audiences trust.

Chatbot Features for Czech Republic

Czech Language
Czech morphology is complex: cases, conjugations, diacritics. The bot must understand and generate grammatically correct Czech text.
GDPR / ÚOOÚ for Chat Data
Conversation data is personal data. Storage in EU, correct consent at the start of dialog per ÚOOÚ requirements.
Czech Channels
WhatsApp and Facebook Messenger are popular in Czech Republic. Also web chat on the website and integration with Czech CRM systems.
Integration with Czech Services
Zásilkovna tracking through the bot, GoPay payment status, synchronization with Czech CRM and e-commerce platforms.

Medicine & Dentistry
Appointment booking, answers to standard questions, appointment reminders. Reducing load on Czech clinic reception.
E-commerce
Order statuses, Zásilkovna tracking, answers to product questions. Reducing support team load.
Tourism & Apartments
Information for tourists in Prague: booking, logistics, attractions. In multiple languages.
IT & SaaS
First-line user technical support, new client onboarding, FAQ answers in Czech and English.
Financial Services
Client qualification, answers to product questions, consultation booking.
HoReCa
Table reservations, menu information, delivery orders. The Czech restaurant market is highly competitive.