What's included in monthly support?

Monitoring, updates, backups and small edits — all in one package. The volume of edits is discussed at the brief.

How quickly do you respond if the site goes down?

For critical incidents — within 2 hours during business hours. For business-critical sites there is a 24/7 response package.

Do you support sites you didn't build?

Yes — we first conduct a technical audit, bring it up to standard and then take it into ongoing maintenance.

Website Technical Support in Hamburg

We maintain websites for Hamburg companies: monitoring, updates, security, backups. Incident response within 2 hours.

In business Hamburg, a down website means lost B2B contracts and unhappy partners. Most technical problems are prevented by regular maintenance, not emergency repairs.

We take your website into ongoing maintenance: we monitor uptime, update components, make daily backups and respond to incidents within 2 hours.

What's included in technical support for Hamburg

24/7 Monitoring
We track uptime and loading speed in real time. You find out about a problem at the same moment we do — and we're already fixing it.
Updates & Security
We regularly update the CMS, plugins and SSL certificates. Outdated components are the main reason sites get hacked.
Backups
We create daily copies of the site and database. We restore everything to working order within an hour in any situation.
Edits & Additions
Small content and code edits are included in the contract. Need to add a page or update information — just write to us.