What is included in the monthly support package?

Monitoring, updates, backups, and a pool of hours for small fixes. The specific package contents are agreed upon to suit your needs.

How quickly do you respond to emergencies?

For critical incidents — within one hour. For non-critical tasks — within the next business day. Response priority depends on the service plan.

Can you support a website developed by a different team?

Yes, for this we conduct a technical audit of the site to understand its condition and specifics. After that, we propose a suitable support format.

Technical Website Maintenance in Katowice

We provide technical support for websites and web applications for companies in Katowice: monitoring, updates, security, and rapid troubleshooting.

Katowice is home to major IT centres, financial organisations, and logistics platforms — their digital infrastructure must run without disruption 24/7 because downtime is costly.

We take on the technical maintenance of your website or application so you can focus on business without thinking about servers and updates.

What technical maintenance includes

Monitoring and alerts
Around-the-clock monitoring of your site's availability and performance. When any issue arises, you get notified and we immediately begin resolution.
Updates and patches
Regular updates of CMS, plugins, and server software. This prevents vulnerabilities and ensures compatibility with current standards.
Backups
Daily backups of the website and databases. In case of any failure, we restore operations within hours, not days.
On-demand fixes
We handle small changes and improvements within the support package. No need to search for a developer for every minor task.

IT and BPO companies
Support for corporate portals and platforms without distracting the internal team.
Financial services
Uninterrupted operation of critical financial platforms.
Logistics and transport
Continuous operation of tracking and order management systems.
Gaming companies
Support for high-traffic sites with media content.
Manufacturing
Technical support for B2B platforms and corporate sites.
Retail
Uninterrupted operation of online shops and trading platforms.