Chatbot Development in Poznań
We develop AI chatbots for companies in Poznań: customer support, lead generation, internal corporate assistants. They work on the website, in Telegram, WhatsApp and corporate messengers.
B2B companies in Poznań receive queries from international partners across different time zones — while your manager sleeps, a German client wants to know delivery terms or order status.
We develop chatbots that answer customer questions 24/7 in Polish, German and English, collect leads and hand off hot queries to a live manager.
What's included
Scenario Analysis
we identify the most frequent customer queries and build a dialogue map covering 80% of real interactions.
Bot Development
we create a bot based on GPT-4 or specialised NLP models, integrated with your knowledge base, CRM and product database.
Channel Integration
we connect the bot to your website, Telegram, WhatsApp Business, Facebook Messenger or corporate Slack depending on your communication channels.
Testing & Training
we test the bot on real scenarios, fine-tune it on your data and configure the handoff to a live operator at the right moment.
MTP Trade Companies
bots for qualifying inbound leads from trade fairs and answering typical B2B questions.
Logistics Operators
bots for tracking shipment status and automatically answering delivery queries.
Manufacturers
corporate assistants for answering technical product and documentation questions.
IT Companies
first-line support bots for SaaS products with an international audience.
Financial Services
bots for product consultations and preliminary client qualification.
Universities
information bots for prospective and current students with answers to frequently asked questions.
Chatbots in Poznań — stats
20
specialists in the team
134
happy clients
5
countries served
10
years of industry experience
Working Bot in Your Channels
a launched AI assistant on the website or in messengers with ready dialogue scenarios.
Bot Knowledge Base
a structured knowledge base about your product, services and company policies.
Dialogue Analytics
a dashboard with data on the number of interactions, successful answers and escalation points to an operator.
Update Instructions
a simple interface for adding new Q&As without developer help.
Free technical project audit
We will review your tasks, select the right technology stack, and prepare a preliminary plan in 30 minutes.
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