Chatbot Development in Basel

We develop multilingual chatbots for Basel businesses — pharmaceutical companies, cross-border retail DE/FR/CH and B2B companies with audiences speaking three languages.
Chatbot Development in Basel

Basel's cross-border businesses receive enquiries in three languages every day. A client from Freiburg writes in German, a partner from Mulhouse writes in French, an international customer writes in English. If the bot only responds in one language or switches to broken auto-translation, you're losing clients literally at the border.

We create trilingual bots that speak to each user in their language from the very first message. ERP integration for cross-border orders, scenarios for B2B pharma enquiries, customer support for DE/FR/CH online stores — all of this in one bot that works without any operator involvement.

How we create chatbots for Basel

  1. We analyse typical queries from your trilingual audience and build a scenario map by language

  2. We develop dialogue architecture with native responses in DE, FR and EN

  3. We train the bot on your company's knowledge base in each language separately

  4. We integrate with CRM, ERP and your website, then launch with quality monitoring by language

  • Cross-border retail DE/FR/CH

    Cross-border retail DE/FR/CH

  • Pharmaceutical and biotech companies

    Pharmaceutical and biotech companies

  • Specialty chemicals and industrial B2B

    Specialty chemicals and industrial B2B

  • Art galleries and collectibles market

    Art galleries and collectibles market

  • Logistics and transport companies

    Logistics and transport companies

  • Hotels and congress centres

    Hotels and congress centres

Chatbots in Basel — by the numbers

  • 20

    team members

  • 134

    happy clients

  • 5

    countries

  • 10 years

    on the market

We'll create a bot that speaks to clients in German, French and English

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