Does the bot distinguish Slovak from Czech?

Yes. We configure a separate language model for Slovak. The bot doesn't switch to Czech when faced with complex Slovak requests.

Is conversation data stored in Slovakia?

Data is stored in the EU — GDPR doesn't require storage specifically in Slovakia, but does require European infrastructure. ÚOOÚ SR accepts this.

Can the bot track Packeta parcels?

Yes. We integrate the Packeta API — the user enters an order number and the bot returns the current delivery status via Packeta.

Chatbot Development in Slovakia — AI Assistants in Slovak

Chatbot Development in Slovakia

We develop chatbots for Slovak businesses. AI assistants in Slovak, GDPR to ÚOOÚ SR standards, integration with platforms used by the Slovak audience.

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Chatbots for Businesses in Bratislava
We develop chatbots for Bratislava companies: we automate customer service for fintech platforms, tourism services and shared services teams.
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Chatbots for Businesses in Košice
We develop chatbots for Košice companies: automating customer service for IT organisations, tourism services and industrial suppliers in Eastern Slovakia.
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Chatbots for Businesses in Prešov
We develop chatbots for Prešov companies: automating customer service for manufacturing suppliers, logistics operators, and educational organizations.

Slovak consumers expect fast, quality communication. A chatbot in Slovak — not an adapted Czech version, but genuine Slovak — reduces support load and increases customer satisfaction. Language matters: Slovaks notice the difference.

We develop chatbots for the Slovak market: correct Slovak with local language patterns, GDPR-compliant conversation storage to ÚOOÚ SR requirements, and Packeta and CardPay integration. A bot that sounds Slovak.

Chatbot features for Slovakia

Slovak language
Slovak morphology and diacritics in the chatbot. We configure the language model separately from Czech — the languages are similar but different.
GDPR / ÚOOÚ SR
Conversation data is stored in the EU. Correct consent at the start of dialogue per Slovak regulator requirements.
Slovak channels
WhatsApp and Facebook Messenger are popular in Slovakia. Web chat for B2B. Viber integration for an older audience.
Packeta and CardPay through the bot
Packeta parcel tracking, CardPay payment statuses — automated responses without operator involvement.

Healthcare and dentistry
Appointment booking, FAQ answers, appointment reminders in Slovak. Reduces reception workload.
E-commerce
Order statuses, Packeta tracking, answers to product and return questions.
Real estate
Qualifying buyers and tenants, answering typical questions about Bratislava properties.
Financial services
Client qualification, FAQ on financial products, booking consultations.
Tourism and hotels
Booking information, transfers, resort infrastructure in multiple languages.
IT and SaaS
First-line technical support for Slovak B2B clients.