Chatbot Development in Kraków
We build chatbots for businesses in Kraków. AI assistants for websites, messengers and corporate systems — in Polish and English.
Thousands of companies operate in Kraków — from tourism services to large BPO centres — and all of them spend resources processing repetitive customer queries. A well-built chatbot resolves 60–80% of typical questions without a live agent.
We develop chatbots that understand Polish and English, integrate with your systems and work wherever your customers are — on your website, in Telegram, WhatsApp or a corporate portal.
What's included in chatbot development for Kraków
Scenario analysis and design
We study your customers' typical queries and design conversational scenarios for real situations. The bot handles what customers actually ask, not abstract cases.
Development and AI training
We build the bot with natural language understanding based on GPT or specialised NLP models. Configured for your communication tone and terminology.
Channel and system integration
We connect the bot to your website, Telegram, WhatsApp and your CRM or helpdesk. Requests and data automatically go where they need to be.
Testing and launch
We test on real scenarios before launch and train your team to configure and extend the bot independently. We provide support during the first month of operation.
Tourism and HoReCa
The bot answers tourists' questions about bookings, prices and schedules around the clock.
IT and outsourcing
Automation of first-line customer support and incoming lead qualification.
BPO and finance
Handling standard requests and routing enquiries in corporate centres.
Startups
Lead generation and new user onboarding without hiring a support team.
EdTech and universities
FAQ bots for students and applicants at Kraków educational institutions.
Manufacturing and B2B
Corporate bots for dealers and partners with access to catalogues and order statuses.
Chatbots in Kraków — numbers
20
specialists in the team
134
happy clients
5
countries served
10
years of industry experience
Bot in the right channels
Website, Telegram, WhatsApp — the bot is where your customers are.
CRM integration
Requests and data automatically enter your system.
Trained model
The bot understands your business context and speaks your language.
Management tools
Edit scenarios and add new answers independently.
Free technical project audit
We will review your tasks, select the right technology stack, and prepare a preliminary plan in 30 minutes.
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