Chatbots for Businesses in Gdynia

We develop chatbots for Gdynia companies: automating customer support, processing logistics inquiries and booking for the Tricity tourism sector.
Chatbots for Businesses in Gdynia

Gdynia companies work with clients across different time zones: partners in Scandinavia, buyers in Germany, tourists from around the world. 24/7 support is not a luxury — it's a necessity. A chatbot resolves this without increasing headcount.

We create bots that genuinely help: answer common questions, receive inquiries, qualify leads and pass complex cases to a live manager. Not a script with buttons — an intelligent assistant for your business.

How we build chatbots

  1. Scenario analysis

    we study typical requests, frequent questions and the logic of your support workflow

  2. Design

    we develop conversation flows, integrations and handoff points to live operators

  3. Development and training

    we build the bot, configure the AI model and train it on your business data

  4. Launch and optimization

    we launch, collect data and improve responses based on real conversations

  • Maritime and shipping companies

    Maritime and shipping companies

    bots for answering cargo and delivery status inquiries

  • Logistics and freight

    Logistics and freight

    automatic inquiry intake and quote provision for clients

  • IT and startups

    IT and startups

    SaaS product user support and lead qualification

  • Tourism and HoReCa

    Tourism and HoReCa

    booking, answering tourist questions, Tricity recommendations

  • Manufacturing and shipbuilding

    Manufacturing and shipbuilding

    processing RFQ requests and technical support inquiries

  • Design agencies

    Design agencies

    receiving briefs from new clients and managing project requests

Chatbots in Gdynia — numbers

  • 20

    team members

  • 134

    happy clients

  • 5

    countries

  • 10

    years of experience

  • Ready bot

    Ready bot

    on chosen platforms: website, Telegram, WhatsApp or Messenger

  • Integrations

    Integrations

    connected to your CRM, knowledge base and ticket system

  • Admin panel

    Admin panel

    scenario management and conversation statistics

  • Team training

    Team training

    instructions for managing the bot and adding new scenarios

Free technical project audit

We will review your tasks, select the right technology stack, and prepare a preliminary plan in 30 minutes.

Book a consultation

Automate your customer support in Gdynia

Discuss the project

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