Chatbot Development in Gdańsk

We develop chatbots for businesses in Gdańsk. Bots for customer service, bookings and lead generation for logistics companies, HoReCa and e-commerce.
Chatbot Development in Gdańsk

Gdańsk businesses serve clients across different time zones — tourists, foreign partners, online store shoppers — and answering routine questions manually around the clock is simply not feasible. Every missed query is a lost customer.

We develop chatbots that answer questions, receive enquiries and qualify leads 24/7 — while your team focuses on genuinely important tasks.

What's included in chatbot development for Gdańsk

  1. Scenario design

    We analyse your customers' typical queries and build conversation flows. The bot handles 80% of questions without a manager's involvement.

  2. Development and AI integration

    We build the bot with language model integration to understand free-form queries. The bot understands Polish, English and any other required languages.

  3. Channel and system integration

    We connect it to Telegram, WhatsApp, your website and Facebook. We integrate with your CRM — leads go straight where they need to go.

  4. Testing and launch

    We test on real scenarios, refine and launch. After go-live — monitoring and improvement based on actual conversations.

  • Logistics and port

    Logistics and port

    Bots for handling queries about cargo status, rates and documentation from partners.

  • IT and technology

    IT and technology

    Support bots for IT products that serve clients from different countries.

  • Tourism and HoReCa

    Tourism and HoReCa

    Bots for bookings, answering tourist questions and collecting reviews.

  • Manufacturing

    Manufacturing

    Bots for internal communication and handling orders from dealers and partners.

  • E-commerce

    E-commerce

    Order tracking bots, returns processing and customer support for the store.

  • Startups

    Startups

    Fast lead generation and qualification of potential clients without a manager at launch.

Chatbots in Gdańsk — numbers

  • 20

    specialists in the team

  • 134

    happy clients

  • 5

    countries served

  • 10

    years of industry experience

  • Ready bot

    Ready bot

    Configured and tested bot in the required channels.

  • CRM integration

    CRM integration

    Leads and client data automatically enter your system.

  • Conversation analytics

    Conversation analytics

    You see which questions are asked most and where the bot struggles.

  • PL/EN scenarios

    PL/EN scenarios

    The bot communicates in your client's language.

Free technical project audit

We will review your tasks, select the right technology stack, and prepare a preliminary plan in 30 minutes.

Book a consultation

Let's launch a chatbot that works for you in Gdańsk

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